After two months haven't received package. Not a reputable company. Won't use them again. the day after receive an email saying my card is declined. Visit this website Ordered a guitar in April, and am still waiting for it to arrive (it is now almost mid-June). Thomann are a great company Thomann are a great company. They told me that something went wrong with the order and they had to cancel it, and I had to make a new one on their website. Read that again - THEY offered ME the facility.
Bought the Harley Benton gs travel e mahogany can’t fault the guitar was playing ok out of the box but I took off saddle lowered an now it’s playing absolutely brilliant outstanding value would recommend to anyone my only issue was the state of box which was in a terrible state luckily due to Thomann’s good packaging The guitar an my other item which was a jsax which is a present we’re fine but panicked when I saw the box well done Thomann but ups didn’t take much care of box which was in a terrible state But gs travel is my second guitar an it’s a fantastic travel or beginner or value guitar top marks Thomann Would definitely recommend I bought an iCON M+ midi controller which arrived but was would not work with Spitfire BBC Symphony Orchestra. Posted the product back per Thomann's instructions and using their label. This is the most unethical company I have ever had the displeasure to deal with. my first time to have an order from saudi arabia. Horrible Horrible build quality! light and sound technology in Europe's greatest music store! Thank you a lot for your help. USPS said the tracking number they provided is not valid. So i call them up to see whats going on and to pay by another card if necessary and they told me I must place the order again or pay by bacs. Former Thomann Music customer © 2020 Trustpilot A/S. Got all the emails saying order is placed, all good. In 3 days its already on a DHL airliner headed this way. If you want the in stock items and the keyboard you'll have to send us another request tomorrow. Yes, you might find some items slightly cheaper elsewhere but who wants to use tax dodging companies in order to save a couple of £'s? Not shipped until the following Monday and DHL has lost all trace of it.
I've been using Thomann for a few years now and they've never let me down. The return via Thomann's own courier system took FOUR weeks to get from Portugal to Germany. A bargain price Harley Benton 3/4 size electric guitar for me to use when 'travelling'. Always excellent!! Musikhaus Thomann e. K. also ranks 7th among Instrument sites.
Never had an issue with Thomann. They said these were forwarded to their export department but, again, no communication. Well Thomann - I don't jump through hoops for anyone - particularly not when you only have to hold on to my request for 24 hours and then action it!! Musikhaus Thomann reported this review for breaching of Trustpilot guidelines. The most common issues with Musikhaus Thomann e. K. are around customer service, which is not as good as expected by some customers. Also just on the price alone on a tele TE-70RW Deluxe series guitar you can't complain! Thanks David Wallimann on Youtube for showing me these amazing instruments for the man on a budget that doesn't want to sacrifice sound and quality. I could have got it there quicker myself riding a knackered donkey. More than 2.000 brands More than 90.000 products 30-Day Money-Back Guarantee 3-year warranty No complaints; delivery was quicker than I expected. On this site so many negative reviews... this matches my experience. Most recently, I placed an order for 600EUR on their website.
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